Privacy Policy

This page was last updated on 1st October 2024.

We understand that you place your trust in us, and we view it as our responsibility to protect your privacy. On this page, we inform you about the data we collect when you use our website, why we collect this data, and how we use it to improve your user experience. This way, you will understand exactly how we operate.

This privacy policy applies to the services provided by MEXORA. Please note that MEXORA is not responsible for the privacy policies of other sites and sources. By using this website, you indicate that you accept this privacy policy.

MEXORA respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.

Our Use of Collected Data

Use of Our Services
When you sign up for one of our services, we ask you to provide personal data. This data is used to perform the service. The data is stored on secure servers either owned by MEXORA or a third-party service provider. We will not combine this data with other personal information we may hold.

In order to offer you Klarna's payment methods, it may be necessary for us to pass on your personal data, such as contact and order information, to Klarna during checkout. This enables Klarna to assess your eligibility for their payment options and tailor these options to your needs. The personal data you provide will be processed in accordance with Klarna's privacy policy.

Communication
When you send us emails or other messages, we may keep a record of those communications. Sometimes, we may ask for personal information that is relevant to your specific situation. This allows us to process your queries and respond to your requests. The data is stored on secure servers either owned by MEXORA or a third-party service provider. We will not combine this data with other personal information we may hold.

SMS Marketing
By subscribing to MEXORA’s text messages, you agree to receive automated marketing text messages from us about our products and services to the phone number you provided when you signed up. These messages may be sent using an automatic dialling system or other technology. The frequency of the messages is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt out, and HELP for customer support. You may receive an additional SMS confirming your opt-out decision. You understand and agree that attempting to unsubscribe by any means other than sending the above opt-out commands is not a reasonable way to opt out.

Cookies
We collect data for research purposes to gain a better understanding of our customers so we can tailor our services accordingly.

This website uses "cookies" (small text files placed on your computer) to help analyse how users use the site. The information generated by the cookie about your use of the website may be transferred to secure servers owned by MEXORA or a third-party service provider. We use this information to track how you use the website, create reports on website activity, and offer other services related to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Third Parties
We do not share your information with third parties, except for web applications that we use to operate our online store. This includes systems such as the Trustpilot review system. This data will only be used for the specific purpose of the relevant application and will not be further distributed. In certain cases, the information may be shared internally. Our employees are obligated to respect the confidentiality of your data.

Changes
This privacy statement is aligned with the use and possibilities of this site. Any changes or adjustments to this site may lead to changes in this privacy statement. Therefore, it is advisable to regularly review this privacy statement.

Choices for Personal Data

We offer all visitors the ability to view, amend, or delete all personal information that has been provided to us.

Modify/Unsubscribe from Newsletter Service
At the bottom of every email, you will find the option to update your information or unsubscribe.

Modify/Unsubscribe from Communications
If you wish to update your information or remove yourself from our records, you can contact us using the contact details below.

Disable Cookies
Most browsers are set to accept cookies by default, but you can adjust your browser settings to refuse all cookies or to notify you when a cookie is being sent. However, some features and services on our website and others may not function properly if cookies are disabled in your browser.

Questions and Feedback

We regularly check whether we are complying with this privacy policy. If you have any questions about this privacy policy, you can contact us.